Siebel Essentials 3

iHelp..This is one of the interesting and powerful feature in Siebel from BA perspective.Basically it's an excellent guide for new users to get accustomed to Siebel screens and views . BA can give step by step instructions to users to navigate to various screens and enter data. These instructions can be hyperlinked for navigation and you can highlight some critical fields on a view . iHelp items would change based on the active screen.

Its based on workflow but an admin or BA can easily configure after skimming through few pages in the bookshelf .. It's a good tool from BA perspective to streamline the users to Business process flow. Check the bookshelf Appsadmin.pdf on how to configure..It's easy , and should not take more than couple of hours to configure it... I'd say Task based UI is an extension of iHelp except that's it more powerful and requires configuration to almost all the objects in Siebel Tools.


Later...